What do you think about a customer buying a 14,000-yuan necklace for 55 yuan due to a platform loophole, while the seller offered 5 yuan compensation and requested a voluntary refund? Can the customer demand shipment?

如何看待顾客因平台漏洞 55 元捡漏 1.4 万元项链，商家补偿 5 元并要求主动退款？这种情况能要求发货吗？

A public trend signal observed across 1 source.